💻IT Manager Experience
📶WiFi & Network Specialist
📺TV Mounting Expert
🏠Smart Home Setup
👴Senior-Friendly Service
Tech Services

Technology made simple for Canberra homes

Neil's background in IT management, technical support and network administration means he actually understands what he's doing — not just following instructions from a manual. Plain-English explanations always included.

📺

TV Wall Mounting – Canberra & ACT

From $150

Neil mounts TVs of all sizes on brick, plaster, concrete and timber walls across Canberra and ACT. Unlike generalist handymen, he also configures your TV — inputs, apps, streaming services and picture settings — so it's ready to watch the moment he leaves. Cable management included as standard.

  • All TV brands & sizes
  • Brick & plaster walls
  • Tilting & full-motion mounts
  • Cable concealment
  • HDMI & AV setup
  • Streaming app config
  • Soundbar positioning
  • Cable raceways
  • In-wall cable routing
  • All Canberra suburbs
📶

WiFi Setup & Troubleshooting – Canberra & ACT

From $130

Slow WiFi, dead spots and devices that won't connect are frustrating problems Neil solves every week across Canberra. Whether you need a new router configured after NBN installation, a mesh network to cover a larger home, or you simply can't get your new Smart TV to connect — Neil makes it work and explains why it wasn't working.

  • NBN router setup
  • Mesh WiFi systems
  • Dead-spot elimination
  • Device connection
  • Password management
  • Speed optimisation
  • Parental controls
  • Guest networks
  • Smart TV connection
  • Security review
🏠

Smart Home Device Setup – Canberra & ACT

From $100/device

Smart home devices make life more convenient but can be frustrating to set up correctly. Neil configures Google Home, Amazon Echo and Apple HomePod speakers; smart bulbs, plugs and switches; Ring, Nest and Eufy video doorbells; and full scenes and automation routines — all properly linked and working together across Canberra and ACT.

  • Google Home & Nest
  • Amazon Alexa & Echo
  • Apple HomeKit
  • Smart light systems
  • Video doorbells
  • Smart plugs & switches
  • Automation routines
  • Multi-device linking
  • Security cameras
  • All ACT suburbs
💻

Computer & Device Setup – Canberra & ACT

From $80

New PC or Mac not set up the way you want it? Neil sets up Windows and macOS computers, transfers data from old devices, installs and configures software, sets up email accounts, and personalises settings for your workflow. He also sets up new phones, tablets and printers — and connects them all together across Canberra and ACT.

  • New PC & Mac setup
  • Data transfer
  • App installation
  • Email configuration
  • Phone & tablet setup
  • Printer installation
  • Microsoft 365
  • iCloud & Google setup
  • Backup configuration
  • Security setup
Where We Work

Tech setup services across all Canberra & ACT suburbs

Neil covers the entire ACT for all tech services. No travel surcharge within ACT boundaries.

BelconnenGungahlinHawker BraddonLynehamDickson WodenWeston CreekKambah TuggeranongMacquarieAinslie MolongloCurtinQueanbeyan CharnwoodFranklinCasey HughesGarranChapman CalwellWanniassaGreenway
Common Questions

Tech support FAQ – Canberra & ACT

Questions Neil gets asked most often about tech setup and support in Canberra.

Yes. Neil mounts TVs on any wall type — brick, plaster, concrete and timber — across Canberra and ACT. He installs the bracket, hangs the TV, connects all cables neatly and configures your streaming apps and inputs. TV wall mounting starts at $150 including a basic cable management.
Yes. Neil diagnoses and fixes WiFi issues across Canberra and ACT including dead spots, slow speeds, router misconfiguration, channel congestion and NBN connection problems. He also designs and installs mesh WiFi systems for larger homes with multiple floors or areas. WiFi troubleshooting from $110/hr, new setup from $130.
Absolutely. Neil is well known in Canberra for his patient, plain-English approach to technology help for seniors. He can set up phones and tablets, help with video calling family, configure smart TVs, assist with online banking safely and explain anything that seems confusing — as many times as needed. A 10% senior discount applies.
Smart home device setup with The Helpful Bloke starts at $100 per device. A typical starter setup — smart speaker, a few smart bulbs and a video doorbell — is around $300–$400 for setup time. Devices and hardware are separate. Free quotes available for any smart home project across Canberra and ACT.
Yes. Neil sets up new Windows PCs and Mac computers from scratch, transfers documents, photos and emails from your old computer, installs Microsoft 365, sets up email accounts and personalises everything for your workflow. Computer setup from $160, data transfer included where possible.

Tech setup services across Canberra & ACT: Belconnen · Gungahlin · Hawker · Braddon · Lyneham · Woden · Weston Creek · Kambah · Tuggeranong · Molonglo · Macquarie · Queanbeyan · and all ACT suburbs